Shipping Guide - MONOCOZZI Limited [Global]

Shipping Guide

We ship internationally, so shop with us wherever you are!

Domestic Shipping Methods (Hong Kong Only)

We deliver with EMS. A signature will be required upon delivery for the deliveries. If you are not in at our courier’s first delivery attempt and they cannot find a safe location to leave the package, they will leave a card, take your items back and then attempt to delivery on the following working days. Please follow the instructions on the card left by the courier to arrange redelivery.

Shipping Method | Shipping Fee (HKD) | Delivery Time

Standard Flat Rate | HK$10.00 | 1 – 2 Business days

Macau Shipping Methods

We deliver with EMS or S-F Express. A signature will be required upon delivery for both  delivery service. If you are not in at our courier’s first delivery attempt and they cannot find a safe location to leave the package, they will leave a card, take your items back and then attempt to delivery on the following working days. Please follow the instructions on the card left by the courier to arrange redelivery.

Shipping Method | Shipping Fee (HKD) | Delivery Time

Standard Flat Rate | HK$20.00 | 1 – 2 Business days

International Shipping Methods

We deliver with EMS as standard delivery or Fedex for express. A signature will be required upon delivery for both  delivery service. If you are not in at our courier’s first delivery attempt and they cannot find a safe location to leave the package, they will leave a card, take your items back and then attempt to delivery on the following working days. Please follow the instructions on the card left by the courier to arrange redelivery.

Shipping Method | Weight | Shipping Fee (HKD) | Delivery Time

Standard | Under 5KG | US$5.95 | 7 – 14 Business days

Express | Under 5KG | US$14.95 | 2 - 4 Business days

Standard Heavy | Over 5KG | US$14.95 | 7 – 14 Business days

Express Heavy | Over 5KG | US$29.95 | 2 - 4 Business days

Shipping Location

MONOCOZZI warehouses are currently located in Hong Kong SAR and China. All domestic and international orders are shipped from Hong Kong for prompt deliveries.

Taxes and Duties

Any import duties and taxes are charged when the parcel reaches the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. You are advised to contact your local customs office with any queries regarding customs charges. MONOCOZZI is legally obliged to declare the full value (purchase price) of the product on any waybills or customs documentation. We can not declare a lower value on your package than the purchase price that you paid. We appreciate your understanding.

If you have any questions related to your delivery, please kindly contact our Customer Services. cs@monocozzi.com